T R Jones & Sons Ltd is committed to ensuring that your privacy is protected and complies with the guidelines set out in the General Data Protection Regulations (GDPR). Should we ask you to provide certain information by which you can be identified when using this website and/or our services, then you can be assured that it will only be used in accordance with this privacy statement.
T R Jones & Sons Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd May 2018.
What we collect and store
- name and address
- contact information including email address and telephone numbers
- other information relevant to customer surveys and/or offers
What we do with the information we store
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This will only occur following your consent.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. This will only occur following your consent.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect both online and in the course of providing our services to you.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- when contacting us by any other means, telephone or in person, our in-house software automatically defaults to “deny marketing” unless you give consent otherwise.
Sharing your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We may share your personal information with Regulatory authorities (such as Trading Standards), Government departments (such as HMRC) or the police in order to comply with our legal obligations.
We may also share your personal information with Credit agencies (for the purpose of credit risk management), and professional advisors to enforce or apply the terms of any contracts between us and you should the need ever arise.
How long we retain your personal data
Your personal data will be retained by us for as long as there remains a valid lawful basis for retaining it. Accounting information (such as invoices) will be retained for at least 6 years in line with current tax legislation.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You may also write to us if you wish to exercise your right to erasure, whereby we will delete or remove personal data where there is no good reason for us to continue to process it, so long as we are still able to comply with all legal obligations.